Return Policy
Thank you for shopping at Pig PenTees Fashion Streetwear Shop! We want you to be completely satisfied with your purchase, and we understand that sometimes a return or exchange is necessary.
Exchanges for Size
We gladly accept exchanges for size on the following items:
Hoodies
Long sleeve apparel
Joggers
Some T-shirts
Items Not Eligible for Return
Please note that we do not accept returns on the following items:
Men's workout pants
Any workout tops
Coffee mugs
Hats
Note: If you are exchanging for a larger size, such as 3XL, the price difference for those sizes will be added to the item's purchase price. Additionally, you will be responsible for the reshipping cost of the item.
Return Policy Details
For all undamaged and 'unused' items, returns and exchanges (U.S. & Canada orders) are accepted within 7 days of purchase.
Here's how to proceed with a return or exchange:
Fill out the return form found in your order shipment confirmation within 2 days of receiving your shipment.
Contact us to authorize the return. Packages sent without prior authorization will not be accepted.
Returned items for exchange must be in perfect, new condition with all original tags attached.
We must receive the returned item within 7 days of return authorization.
Damaged or Defective Items
If you receive a damaged or defective item, please submit a claim within 2 days of receiving the product. For lost packages, claims must be made no later than 7 days after the estimated delivery date. Claims deemed an error on our part will be covered at our expense.
Cancellations
Please note that ALL apparel is made to order. We may already be in the process of fulfillment, so cancellations are not guaranteed. We will do our best to accommodate your request.
Reasons for Returns
Wrong Address: If the courier deems your address insufficient, the shipment will be returned to us. You will be responsible for reshipment costs.
Unclaimed: Shipments that go unclaimed will be returned to us, and you will be liable for the cost of reshipment.
At Pig PenTees Fashion Streetwear Shop, your satisfaction is our priority. If you have any issues with your products, please contact us, and we will review the situation promptly.
Thank you for shopping with us!